Crime Update

68 posts

Current False claims of Telephone Preference Service Fraud

False claims of Telephone Preference Service:

Fraudsters are cold-calling victims, falsely stating that they are calling from one of the well-known UK telecommunication service providers. They call victims claiming to provide a ‘Telephone Preference Service’ – an enhanced call-barring service, which includes barring international call centres.


The fraudsters ask victims to confirm/provide their bank account details, informing them that there is a one-off charge for the service. Victims instead see monthly debits deducted from their accounts, which they have not authorised. The fraudsters often target elderly victims.


In all instances, direct debits are set up without following proper procedure. The victim is not sent written confirmation of the direct debit instruction, which is supposed to be sent within three days.


On occasions when victims attempted to call back, the telephone number provided by the fraudster was either unable to be reached or the victim’s direct debit cancellation request was refused.


During 2017, there were 493 Action Fraud Reports relating to this fraud.


Protect yourself:

There is only one Telephone Preference Service (TPS). The TPS is the only official UK ‘do-not-call’ register for opting out of live telesales calls. It is FREE to sign-up to the register. TPS never charge for registration. You can register for this service at


  • You will receive postal confirmation of genuine direct debits. If you notice unauthorised payments leaving your account, you should contact your bank promptly.
  • Always be wary of providing personal information, or confirming that personal information the caller already claims to hold is correct. Always be certain that you know who you talking to. If in doubt hang up immediately.
  • If you have been affected by this, or any other type of fraud, report it to Action Fraud by visiting or by calling 0300 123 2040.


The information contained within this alert is based on the results of research carried out by the National Fraud Intelligence Bureau (NFIB) concerning incidents of fraud One of the key objectives of sharing fraud data between the NFIB and partners is to prevent fraud

Message Sent By
Sam Hancock (Police, Cyber Protect Officer, Leicestershire)

Rutland Neighbourhood Watch Brief – And our friends the Telephone Kiosk Thieves are ‘at it’ – please be alert




Latest information of nearby lead theft from church roofs

Lead thefts from Church roofs is on the increase.  Many churches are no longer insured for this type of theft and the devastation caused as a result is very distressing to any community.  While churches may have dwindling attendance they are still firmly at the heart of most, if not all rural communities.  So please, do protect your church.  Lead thieves are on our border and it is quite likely they are checking out our churches.  If you see anyone suspicious, don’t hesitate, photograph or video them and their vehicles and send it to Heritage Crime which can be found by tapping Reporting Crime.  Let’s stamp out this crime in Rutland and Leicestershire!

Peterborough Diocese

 incidence of metal theft at St Michael & All Angels, Wadenhoe on Monday 12th February

incidence of lead theft at St Mary’s, Barby on Friday 9th February

incidence of lead theft at St Leonard, Rockingham on Wednesday 29th November

incidence of lead theft at St Mary the Blessed Virgin, Warmington 24th November

incidence of lead and copper theft at St Mary the Virgin, Easton Neston 26th October

notified of a metal theft at St James the Great, Paulerspury in the Towcester deanery on 16th September 2017

notified of a lead theft at St Peter’s church, Raunds, and an attempted theft at St Laurence’s church, Stanwick. Both churches are located in the Higham deanery

notified of an attempted copper theft at Stoke Bruerne St Mary the Virgin in the Towcester Deanery. Also of theft of the copper on the porch roof at Brampton Ash St Mary the Virgin in the Kettering Deanery

notified of a second lead theft at St James’ church, Thrapston, in the Oundle deanery

notified that on Thursday 6th July the roof alarm at Hardwick Church  went off and details were taken of a strange van that was parked outside the church gate. The police have been notified. No lead was stolen but the thieves tried to lever off some of the sensors on the roof

 notified of an attempted lead theft at St Mary’s church, Barby, in the Daventry deanery last week on the evening of 30th June. Although lead on the porch roof was disturbed, none was stolen on this occasion

notified of an attempted lead theft at St Margaret’s church, Luddington-in-the Brook, in the Oundle deanery in the early hours of 22nd June 2017.  The church roof alarm was triggered by people accessing the roof, and this appears to have scared them off and prevented the theft