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You can contact Action Fraud through the App by clicking ‘reporting crime’ on the home page

People receiving scam emails should contact Action Fraud on 0300 123 2040.

Reports received by Action Fraud will be forwarded to the National Fraud Intelligence Bureau run by the City of London Police for collation and analysis. To enable intelligence to be gathered and preventative action to be taken. This activity will disrupt the fraudsters and help close down the links.

What to do if you receive an email scam:

  • Do not click on any links in the scam email.
  • Do not reply to the email or contact the senders in any way.
  • If you have clicked on a link in the email, do not supply any information on the website that may open.
  • Do not open any attachments that arrive with the email.

If you think you may have compromised the safety of your bank details and/or have lost money due to fraudulent misuse of your cards, you should immediately contact your bank.

Characteristics of a scam email.

Email address doesn’t tally with the trusted organisation’s website address.

The email does not use your proper name, but uses a non-specific greeting like “dear customer”.

A sense of urgency; for example the threat that unless you act immediately your account may be closed.

A website link very similar to the proper address, but even a single character’s difference means a different website.

A request for personal information such as user name, password or bank details..

You weren’t expecting to get an email from the company that appears to have sent it.

Text of the email is contained within an image rather than the usual text format.

The image contains an embedded hyperlink to a bogus site



Alert – Rise In Fake Amazon Emails

Plain text:

These fake emails are after your Amazon login details!

We’ve had an increased number of reports about these fake emails purporting to be from Amazon. The subject line and content of the emails vary, but they all contain links leading to phishing websites designed to steal your Amazon login details.

Always question unsolicited requests for your personal or financial information in case it’s a scam. Never automatically click on a link in an unexpected email or text.​​​​​​​

Message Sent By
Action Fraud (Action Fraud, Administrator, National)

Beware Courier Fraud now prevelent

Courier Fraud

The National Fraud Intelligence Bureau has identified an increasing number of reports submitted to Action Fraud from the public concerning courier fraud.
Fraudsters are contacting victims by telephone and purporting to be a police officer or bank official. To substantiate this claim, the caller might be able to confirm some easily obtainable basic details about the victim such as their full name and address. They may also offer a telephone number for the victim to call to check that they are genuine; this number is not genuine and simply redirects to the fraudster who pretends to be a different person. After some trust has been established, the fraudster will then, for example, suggest;
– Some money has been removed from a victim’s bank account and staff at their local bank branch are responsible.

– Suspects have already been arrested but the “police” need money for evidence.

– A business such as a jeweller or currency exchange is operating fraudulently and they require assistance to help secure evidence.


Victims are then asked to cooperate in an investigation by attending their bank and withdrawing money, withdrawing foreign currency from an exchange or purchasing an expensive item to hand over to a courier for examination who will also be a fraudster. Again, to reassure the victim, a safe word might be communicated to the victim so the courier appears genuine.
At the time of handover, unsuspecting victims are promised the money they’ve handed over or spent will be reimbursed but in reality, there is no further contact and the money is never seen again.

Protect Yourself

Your bank or the police will never:

– Phone and ask you for your PIN or full banking password.

– Ask you to withdraw money to hand over to them for safe-keeping, or send someone to your home to collect cash, PIN, cards or cheque books if you are a victim of fraud.


Don’t assume an email or phone call is authentic
Just because someone knows your basic details (such as your name and address or even your mother’s maiden name), it doesn’t mean they are genuine. Be mindful of who you trust – criminals may try and trick you into their confidence by telling you that you’ve been a victim of fraud
Stay in control

If something feels wrong then it is usually right to question it. Have the confidence to refuse unusual requests for personal or financial information


For more information about how to protect yourself online visit  and

Message Sent By
Action Fraud (Action Fraud, Administrator, National)
To reply or forward this email please use the buttons below or these links: Reply, Rate, Forward / Share.

HMRC Warns on Tax Return Scams

HMRC Warns On Tax Return Scams

t has come to my attention that there has been a number of emails circulated by possible scammers pretending to be from Inland Revenue for Tax Rebate. On the email they will tell you that you are owed money back as you paid too much tax. There is a link you would click on where you will be directed to a page to enter your personal details. I have been told there is a section where they will ask for your card details and the 3 digit security code that’s on the back of your card. Under no circumstances should you give out any personal details and I would advise you to contact the Inland Revenue directly. For more information please visit the link below.

Alternatively you can also contact Action Fraud on 0300 123 2040 or report online via link below.

Stay Safe
PCSO Ali Haq
Wigston Police Station

Message Sent By
Ali Haq (Leicestershire Police,PCSO,South Leicester)